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- How do I make a purchase?
- Shopping with Shurooq is easy. Browse our website to find items you like, select your size, and click ‘Add to Cart’ on the product page. Review your items by clicking ‘Shopping Cart’ at the top of the page. When ready, click ‘Proceed to Purchase’ to complete your order.
- Do I need an account to place an order?
- No, you can shop without creating an account. However, by registering, you enjoy these benefits:
- Track orders
- Review purchase history
- Save details for quicker checkout
- Manage account info, address book, and email preferences
- Add sold-out items to your Wish List
- To register, simply click ‘Register’ and enter your details.
- How can I choose the currency I pay in?
- Our default currency is USD, but you can switch to PKR, GBP, CAD, or EUR. Simply select your preferred currency from the dropdown menu at the top right corner of the page.
- Which countries do you ship to?
- We ship worldwide.
- How long does delivery take, and what are the costs?
- Delivery times vary by product type and is mentioned under all products
- If your order does not arrive on time, please contact our customer service.
- Do you offer same-day delivery?
- Yes, for selected unstitched items.
- Will I have to pay any duties or taxes?
- For local orders, we offer free shipping with no additional duties or taxes. International orders may incur charges based on location.
- How can I track my order?
- Once your order is placed, you’ll receive a unique order number. Use this to check your order status by contacting customer service.
- Are the colors of items shown on the website accurate?
- We make every effort to display colors as accurately as possible. However, due to screen variations, colors may appear slightly different.