Welcome to SHUROOQ, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.shurooq.pk or make a purchase from our store. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information when you interact with our website or make a purchase:
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Personal Information: This includes your name, email address, shipping and billing addresses, phone number, and payment information. We collect this information when you register an account, place an order, or contact us.
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Non-Personal Information: This includes data such as your IP address, browser type, device type, pages visited on our site, and other technical details. We use this information to improve the functionality and user experience of our website.
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Payment Information: When you make a purchase, we collect payment details like your credit card or bank account information. All payment transactions are processed securely through third-party payment processors and are not stored by us.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders.
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To send order updates, tracking information, and promotional offers (with your consent).
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To respond to your inquiries and provide customer support.
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To personalize your shopping experience on our website.
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To improve the functionality of our website and services.
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To comply with legal obligations or enforce our policies.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, track your activity, and provide a personalized experience. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
4. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business, such as:
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Payment processors
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Shipping and delivery services
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Marketing and advertising partners
These third-party providers are obligated to protect your data and use it solely for the purposes of providing services to us.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
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Access and Update: You have the right to access and update the personal information we hold about you. You can do this by logging into your account or contacting us directly.
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Opt-Out of Communications: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the emails we send you or by contacting us directly.
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Delete Your Account: If you wish to delete your account and personal information, please contact us at [email address] and we will assist you in the process.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information immediately.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
SHUROOQ
Email: [info@shurooq.pk]
By using our website, you consent to our privacy practices outlined in this policy.